Privacy Policy

01Information We Collect

We collect information you voluntarily provide when you contact us through our website, WhatsApp, email, or phone. This may include:

• Your name and contact details (email, phone, WhatsApp number)
• Project details, requirements, and budget information you share
• Any other information you choose to provide

02How We Use Your Information

We use the information we collect only for legitimate business purposes:

• To respond to your inquiries and provide requested services
• To communicate about project updates, quotes, and timelines
• To improve our services and website experience
• To comply with legal obligations when required

03Cookies & Tracking

Our website uses minimal cookies and localStorage to improve your browsing experience. Specifically:

• Theme preference (dark/light mode) saved locally in your browser
• Language preference (English/Bangla) saved locally
• Google Analytics (anonymized) to understand visitor trends
• TradingView embedded charts may set their own cookies

You can disable cookies in your browser settings at any time. This won't affect your ability to use our core services.

04Data Protection & Security

We take your privacy seriously. Your personal information is:

• Never sold, rented, or traded to third parties
• Never shared publicly without your explicit consent
• Protected by reasonable technical and organizational measures
• Retained only as long as needed for business or legal purposes

05Third-Party Services

Our website uses the following trusted third-party services, each with their own privacy policies:

• Google Analytics — website traffic analysis
• TradingView — live market charts
• WhatsApp (Meta) — messaging & communication
• Google Fonts — typography assets

06Your Rights

You have the right to:

• Request access to any personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Opt out of marketing communications at any time
• File a complaint with the relevant data protection authority

To exercise any of these rights, please contact us via WhatsApp or email.

07Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

08Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the 'Last updated' date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

09Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: cyberpros.team@gmail.com
• WhatsApp: 01911066884
• Phone: 01911066884 / 01408880990
• Location: Dhaka, Bangladesh